Customer Testimonials
They were able to get me into a really nice car within the price range I specified and all within two days. This is the best car buying experience I've ever had. They have answered all questions promptly and I absolutely love my new Passat. I enjoyed working with Max and Dan!
The people at Nye VW in Rome were knowledgeable and the building is immaculate. They put a full tank in my used car that I purchased 🙂
No problems everything went well. I was in an out in about 45 minutes. Thanks
Very friendly and a stunning facility. I felt confident about buying my used car here.
Zach Wells was a terrific salesperson. He answered so many questions for me and definitely made this transaction happen quickly and pretty painless. Bob, the business manager was very accommodating and totally explained the whole process. Thank you!
Niko Costello was excellent! Professional and accommodating! He was very kind and respectful to my 94 year old brother. Bobby in finance was equally professional and kind. I can’t thank them enough!!
I am thankful for both the dealer and the financially managers help in getting me into a car after damage and total loss of my previous Jetta. Both were very helpful and the process was quick.
Zach Wells made buying a car effortless, highly recommend all my friends and family to come shop at NYE Volkswagen!!!!
Zach was very cool very easy to work with
Was looking for a new VW SUV for my wife and I and Zach helped us out so much. He ran me through all my options and answered every questions or concerns I had. I’d recommend going through him next time you’re purchasing a car.
My experience at NYE VW was flawless. I worked mainly with Zach W and he was professional and accommodating the entire time. I had looked at cars at several locations and this was one had the best pricing, customer service, and overall experience compared to the rest and they have Buddy the turtle!! I will absolutely be back for my next vehicle purchase.
Zachary was very helpful and very kind
Zach Wells was a great person to work with
They are very helpful. Great deal and great service. Had a very good experience with them
The service was great and the help with my oil issue was awesome! I always have a great experience!
Zach and everyone at Nye VW are very easy to work with!! I highly recommend this dealership to anyone looking for a new car!!!
Great and quick service! Thanks for the new VW.
Thx for the timely service n thoughtfulness. Service dept is great n helpful to address issues
Night and day difference compared to where I purchased my Atlas Cross Sport, kudos to the service team! 🙂
It was a very nice experience working with Bobby on our lease buyout of our Atlas. Professional and courteous throughout the process.
Just purchased my 3rd VW from NYE Auto. They beat our local dealers by $50-$75 a month it is worth the 2 hour drive. Zach was on the ball and followed through with speed and knowledge. I have never called at noon with a decision and been able to pick it up on the same day. Thank you to all of the Staff at NYE.
It was great working with Dave and Bob at Nye Volkswagen in Rome, NY. Very knowledgeable and helpful.
This is my 3rd lease with NYE - the process was easy and FAST! Thank you
Went above and beyond
Niko is professional and well groomed
Thanks Niko nice polite salesman thanks for the great experince
I seen why it had to be NYE 👍 @Niko Costello Salesman
Thanks Dave and Bobby!
Thank you for the fast and easy sale! If we love it we will be back! We love it so far! Be back in 3-4 yrs!
Dave and Bobby were Awesom... thanks.
David Jurin made getting my new Taos super simple and easy. Went in on Tuesday and left Wednesday with it! Very helpful and knowledgeable.
Your sales consultant Zach was nothing less than spectacular with helping me. Definitely a weight off of my shoulders having him guide me through the tricky process of finding my dream car!
Zach at NYE VW was so great to work with!
Everyone at NYE Volkswagen was friendly and professional during my service visit. Communication was prompt & clear.
Was very professional and kept me updated on what was happening. Fixed the wipers and my jeep passed inspection!!! Good service great staff.
Amazing people. I recommed coming here
Very transparent buying process! Bobby and David were great to work with and made the process as easy as possible!
explained what was wrong and the work required including time estimate. Work was completed within quoted time
Service was fine, people were friendly, no complaints, gripes or irritations. What’s with this stupid 15 word minimum?
Easy to schedule, prompt polite service. Will return for service for my 3 VWs. A Plus.
Friendly, responsive and very accommodating. Made my 1st car purchase a wonderful and pleasant experience.
Jadah was the best! My parents and I were looking for a while trying to find my first car and we didn’t have much luck at other places. Jadah was very personable and attentive! The car was very clean and it felt like I was buying a brand new car even though it was 5 years old! I am very satisfied to know that all the hard work and money I have saved up was so worth it in the end! Thanks again Jadah!
The business manager Bobby Springer was knowledgeable and helped me out in a jam. Went above and beyond to get a deal done. -straight to the point -fair -problem solver Good business should be a win for both parties involved. You the man Bobby!
Service was fine, no complaints. What’s with this stupid 15 word minimum? Keep sending me these and I’ll unsubscribe you!
Got us in same day for inspection and didnt take long at all. Great service!!
David, Bobby and Mark were such a huge help in leasing my Golf R. I came from out of state and they took care of everything for me. 10/10 service
The entire experience from start to finish was seamless. No pressure at all. Will definitely recommend to anyone looking for a new or used VW!
Very courteous and knowledgeable staff. Expedited the purchase process efficiently. Car was delivered in excellent condition.
The process and purchasing the car from Stark to finish it was smooth and easy!
Good courteous service..Chris is a great mechanic. Tina is very helpful. Got my car back fixed right
Thanks Dave and Bobby!!
Representatives are knowledgeable, friendly, and helpful. Service is thorough and efficient. Waiting area is comfortable.
Took more than one attempt but did find my problem and fix it. Thank you
Joe Shapiro has been very helpful in getting my car issues resolved.He is knowledgabke,friendly,and helpful!Ty!
Great experience! Everyone was quick to respond, knowledgeable, and pleasant to communicate with. I appreciate the work my salesperson put in and he did an excellent job!
Excellent customer service. I had very good experience dealing with NYE Rome Volkswagen during buying the 2024 Atlas
Bobby is an amazing sales person. He did everything he could to get me into a new vehicle i could afford. I highly recommend Nye VW of Rome!😊
Everything went fine waiting for the airbag part to come in for the recall so it can be fixed
I had a great buying experience at NYE VW and wanted to share it. Max and Bobby were extremely respectful of my time, cut straight to a fair price, and had all of the paperwork ready to sign and the vehicle ready to drive away when I arrived. I was in and out in about 20 minutes. Rome is a bit of a drive from Syracuse where I live, but totally worth it to do business with these guys.
thanks dave
Scheduling online was quick and easy. My appointment went off without a hitch. Very timely and very satisfied. Thanks!!
The service is always good. The employees are always polite and courteous. Would definitely recommend
Very friendly and courteous staff that was very helpful and attentive to our needs of the CarNet not working. Part was ordered and follow up appointment made. Thank you
Great dave thank you
I had an awesome experience with trade a vehicle in and leasing a new vehicle. Dan and his team especially Jadah the salesperson at VW. She was very helpful, knowledgeable and easy to work with. I would definitely recommend coming to this dealership!
Thanks Dave
I brought my car in for and inspection and it was quick and easy. Service staff was friendly and professional
I had a great buying experience with Jadah. She was very personable and down to earth to work with. I highly recommend her as a sales associate. Jadah along with her fellow coworker's made the buying experience very pleasant. If you're in the market for a new or used car give Jada a call.
Jadah was knowledgeable, organized, and detail oriented. I so appreciated her spending time with me in my new car walking me through the features. Mark was straight forward and honest. Between the two of them, an absolutely great buying experience.
We were traveling here from South Carolina and had an issue with our Volkswagen. The service dept was great, got us in quickly, got us a loaner to drive and took care of the issue before we left. Great service and friend staff
The service is reliable and the people are friendly. It’s a great service center.
Jadah was so helpful the other day helping me choose a car I ended up falling in love with!! I highly recommend NYE Volkswagen as THE place to go if you’re not sure what car you need!! 🙂
Jadah was incredibly polite and listened to all of my needs throughout my car buying experience. My daughter and I love our new atlas and would highly recommend her to anyone looking for a new vehicle 10 out of 10 would recommend her as a sales person.
Jadah and Michael Q have made everything so simple that buying a car is an exciting experience again!!
I recently purchased my new vehicle here at NYE and I can't say enough great things about my experience, my sales person, Jadah, was exceptional! She was extremely helpful throughout the process, very personable and made for a great experience and smooth sale! Thank you Jadah!
100% recommend NYE Volkswagen. I had a great experience and I definitely recommend to a friend. It was a very easy and pleasant experience and I couldn’t be more excited to drive my new vehicle. See Jadah if you want a salesman who is experienced and knows what she’s talking about! I couldn’t have asked for a better experience. NYW Volkswagen is the ideal place to buy a car from!
Jadah helped my in laws purchased a used taos and was detail oriented from Start to finish. She listened to their needs and executed the deal perfectly. Thanks Jadah!!
Jadah helped me buy a new Tiguan and love it! Loved the service provided and my new car.
Jadah was an incredible help in my parents search for a vehicle. I greatly appreciated her help. thanks Jadah!!!
Nye Volkswagen is professional,friendly,prompt,courteous, and knowligable. Having my Tiguan serviced at Nye Volkswagen is always a pleasant experience !
I was very pleased with the service that I received, Tina was very helpful, courteous and professional.
David is an absolute pleasure to deal with! He is very knowledgeable and took his time answering all my questions! I highly recommend seeing David for your next purchase!!
Very polite and accommodating to customers. They do not pressure you into buying a vehicle.
Very professional, accommodating and friendly Would recommend the NYE Volkswagen dealership to anyone looking to purchase a vehicle.
Overall, the whole experience from the moment upon arrival to driving my new VW off the lot was very professional and polite. Non-pressure approach from start to finish. I will recommend this dealership, at a minimum, for anyone to, at least stop in, look around and say Hi. This is how buying a vehicle should be!
John was incredibly helpful with my car getting serviced. Although there was a larger wait than originally estimated, I appreciated his transparency of why it took so long and I also appreciated receiving a voucher for my inconvenience.
Service was wonderful! Very friendly people. Thanks Dave!
Prices are high but so is everything these days. Service was very good thank you
Love this place!! Hooked me right up with my new jetta!! Jadah and Bobby are the best ever!! Ty guys so much!!
David was a pleasure. He helped me with all my questions.
they are always there to help with anything Thank you to all from NYE Rome and Oneida